Using this facility you may contact our Customer Services Department.
If you have forgotten your password, you may still gain access to your account without contacting our Customer Services Department. By entering your personal User Name and attempting your password three times without success, you will be taken to an alternative login page. Here you may enter your Memorable Name, selected when you first registered as an Internet User, and then a new password. Once you have completed this process, you will gain access to your account and be able to use your new password in the future.
Click on the link below to generate an email pre-populated with our address. Then enter the nature of your enquiry and send it to us. We will endeavour to respond as quickly as possible.
Should the nature of your request require an immediate response, you may call our Customer Services Department:
Tel (Switchboard): +44 (0)1481 715 400 Fax + 44 (0)1481 715 390
Alternatively, you may write to us at: